Jay Shaw, PT, PhD

Scientist, Women’s College Research Institute
Scientist, Women’s College Hospital Institute for Health System Solutions and Virtual Care
Assistant Professor (status only), Institute of Health Policy, Management and Evaluation, University of Toronto
Academic Fellow, Centre for Critical Qualitative Health Research, University of Toronto
Senior Research Consultant, VHA Home Health Care
Head of Research, North American Observatory of Health Systems and Policies

Our healthcare system faces a variety of challenges trying to serve people with increasingly complex needs including multiple medical conditions along with social or psychological barriers. Jay Shaw, PhD, is focused on increasing our understanding the complex systems that make up health services and enhancing strategies to improve them for everyone, including patients from marginalized communities or those who are underserved. 

Technologies may offer solutions to some of these problems within our healthcare system, but their integration with current services requires careful study to be implemented both safely and in the best interest of patients. Shaw’s interdisciplinary research is currently focused on the implementation of these innovations including virtual care technology and new models of integrated care, that coordinate multiple specialty care services to better support patients with complex conditions. His research is currently focused on understanding how these innovations influence service delivery strategies while examining how new technologies benefit everyone.  

In order to better design policies and programs that create meaningful changes in population health and healthcare, Shaw’s research is focused on understanding the institutions that drive continuity and change in health systems. Shaw uses comparative health systems research and insights from the social sciences to look at how these changes are made in both Canada and abroad. By drawing on this range of methodology and expertise, Shaw’s research seeks to contribute both practical and theoretical solutions to improve our healthcare system.  

  • Education

    PhD, Health and Rehabilitation Science

  • Select Awards
    • AMS Phoenix Fellow in Ethics and Governance of Artificial Intelligence for Health (2018)
    • Canadian Institutes for Health Research Fellowship Award (2012)
    • Canadian Institutes for Health Research Doctoral Research Award (2010)
  • Publications

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